Hi Team,
I am Nehal from the Enterprise Solutions team @ OneDirect. We have been helping brands leverage WhatsApp APIs to improve end-user (External and Internal) experience.
In the past year, Whatsapp has grown faster than any other customer service channel and it's here to stay. We have seen a 100%+ surge in conversations on WhatsApp alone.
With this growth, small businesses have quickly adapted their tools to engage with customers in messaging, aiming to provide a unified, conversational experience across all channels.
Would like to speak with you for 15 mins to understand if there are pain points that we can take off our plate and add value. Please share a couple of convenient slots that work for you. Look forward to speaking with you.
Regards,
Nehal Patel
Solutions Consultant
OneDirect
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