Tuesday, January 25, 2022

AI-based Chatbot For Customer Service and Support

Dear Casey,

 

I am Kalyani from OneDirectWe offer an omnichannel customer support platform. We have worked with similar companies like yours and I thought I'd reach out to you.

We specialize in multi-channel and multi-lingual chatbots with deep system integrations to engage with your customers, employees, partners, resellers, dealers. etc, and several of your peers rely on us to enable chatbot automation. 


What's the best way to grab 15 min on your calendar to share some ideas? I look forward to connecting.

Regards,

Kalyani Goyal

Solutions Consultant

OneDirect


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Wednesday, January 12, 2022

CX Platform for Customer Service & Support

Hi Casey,

 

I am Shalini from OneDirect. Trust you are well.
OneDirect is India's largest Customer experience company working closely with brands in addressing the below CX problems:

1.       Omni-channel (Social, call, email, web, app, google reviews) customer experience - Service 360

2.       WhatsApp strategy and implementation

3.       Deploying a company-wide voice of customer programme- NPS/CSAT/CES

4.       Messaging - BOTs, Advance workflows, Live Chat, etc.

I would like to schedule a 15 min demo to explain how our product can solve your customer support challenges.
Looking forward to hearing back.


Regards,

Shalini Prabhu

Solutions Consultant

OneDirect


Disclaimer: The content of this email is confidential and intended for the recipient specified in the message only. It is strictly forbidden to share any part of this message with any third party, without the written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.

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