Sunday, December 04, 2022

Optimize Customer Experience with CX Platform

Hi Casey,

 

I am Vaidehi from OneDirect. We are India's largest Customer experience company working closely with brands in addressing the CX problems.

 

Our software supports multiple channels like Email, Telephone, Facebook, Instagram, LinkedIn, Twitter, Livechat, SMS, Whatsapp, Webforms, API, Mobile app, etc

 

I would like to schedule a 15 min demo at your convenience to explain how our product can solve your customer support challenges.

 

Regards,

Vaidehi Misra

Solutions Consultant

OneDirect
 
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Thursday, November 17, 2022

WhatsApp API's to Automate Customer Queries

Hi Casey,

I am Parvati from the Enterprise Solutions team @ OneDirect.

OneDirect 's WhatsApp solution is a bundle of advanced tools and APIs to help you enable WhatsApp for your business. We don't just provide WA business APIs but also help your marketing and support team to effectively use the WA APIs by deploying solutions around them, which as a result gives a WOW experience to your customers.

 

Want to go to market with WhatsApp Business API? Partner with us, who is the messaging expert in enterprise business to customer communications.


We would love to hear your opinion on this proposal. Reply to this email and we can set up a quick call to discuss more!

I look forward to speaking with you.


Regards,
Parvati Dvivedi
Solutions Consultant

OneDirect

 
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Tuesday, October 25, 2022

Customer Experience Software to Grow Business

Hi Casey,

 

I am Ananya from OneDirect. We are India's largest Customer experience company working closely with brands in addressing the CX problems.

 

Our software supports multiple channels like Email, Telephone, Facebook, Instagram, LinkedIn, Twitter, Livechat, SMS, Whatsapp, Webforms, API, Mobile app, etc

 

I would like to schedule a 15 min demo at your convenience to explain how our product can solve your customer support challenges.

 

Regards,

Ananya Sundar

Solutions Consultant

OneDirect
 
Disclaimer: The content of this email is confidential and intended for the recipient specified in the message only. It is strictly forbidden to share any part of this message with any third party, without the written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion to ensure such a mistake does not occur in the future.
 

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Tuesday, October 04, 2022

Transform Your Business with WhatsApp

Hi Casey,

I am Urvasi from the Enterprise Solutions team @ OneDirect.

OneDirect is a preferred WA partner helping brands to leverage WA as a channel for generating qualified leads for sales/service, automating the responses for sales/support queries, and diverting the traffic from calls to WA chat, which in turn will increase your reach by 25% and reduce your overall sales & support cost of by 45%. 

 

Want to go to market with WhatsApp Business API? Partner with us, who is the messaging expert in enterprise business to customer communications.


Can you please give me an opportunity to discuss this over an introductory call or a meeting?

I look forward to speaking with you.


Regards,
Urvasi Naidu
Solutions Consultant

OneDirect

 
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Wednesday, September 07, 2022

Chatbot Software for Customer Service & Support

Hi Casey,

I am Indira from OneDirect
We are an enterprise software company providing omnichannel customer support software for small and medium companies.  

We specialize in deploying chatbots across channels like Websites, mobile apps, WA, FB, etc, and also multilingual chatbots with deep system integrations to engage with your customers, employees, partners, resellers, and dealers. etc, and several of your peers rely on us to enable chatbot automation.

What's the best way to grab 15 min on your calendar to share some ideas? Let's connect for a quick call.

I look forward to connecting with you.


Regards,
Indira Bhardwaj
Solutions Consultant
OneDirect

 
Disclaimer: The content of this email is confidential and intended for the recipient specified in the message only. It is strictly forbidden to share any part of this message with any third party, without the written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion to ensure such a mistake does not occur in the future.
 

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Thursday, August 18, 2022

Optimize Customer Journey with CX Platform

Hi Casey,

I am Shreya and I represent OneDirect Enterprise Solution. We help brands overcome challenges they face with respect to Customer Experience Management.

We are working with brands like yours to improve customer experience across channels such as -

  • Service Cloud - Calls, Emails, Social, Playstore, etc. in one place

  • Google Reviews - Map and manage all google reviews and Q&As

  • WhatsApp - Assist with defining and implementing WhatsApp strategy using official WA APIs

  • Feedback Cloud - Capture, Measure, and closed-loop feedback (NPS, CSAT, and CES)

  • Messaging Cloud - Chat with customers via BOTs and Live agents across your website, App and WhatsApp

Would like to speak with you for 15 mins to understand if there are pain points that we can take off our plate and add value. Please share a couple of convenient slots that work for you. Look forward to speaking with you.
Regards,
Shreya Kumar
Solutions Consultant

OneDirect 

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Tuesday, June 28, 2022

Increase Customer Support with AI Chatbot

Hi Casey,
I am Jyoti from OneDirect. I was hoping to make an introduction to OneDirect.

This past year, we have helped yield significant savings for numerous companies like Voltas, Shoppee, Canara bank, Hitachi, Daikin, and many more by launching Chatbot-based automation across operations, HR, customer support, sales, etc.

Utilizing machine learning technology, our no-code platform can deploy chatbots across multiple channels and languages for different use cases with a clear ROI.

Does this sound like something you would be interested in exploring? Let's connect for a quick call.

I look forward to connecting with you.


Regards,
Jyoti Pandya
Solutions Consultant
OneDirect

 
Disclaimer: The content of this email is confidential and intended for the recipient specified in the message only. It is strictly forbidden to share any part of this message with any third party, without the written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion to ensure such a mistake does not occur in the future.
 

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Wednesday, June 15, 2022

Customer Support Software for blogger.com

Dear Casey,

I am Manasa and I represent
OneDirect a CX platform.

Wanted to discuss with you, OneDirect's omnichannel CX platform that can help enhance your customer experience and brand reputation.

We are helping leading brands like Myntra, Voltas, Hitachi, Canara Bank, Federal bank, Shoppe, Indian Railways, VFS Global, and many more in setting up their Omnichannel customer support system, automating the engagement, and helping them in capturing NPS/ CSAT across the customer journey. We can do the same for you.

I Would like to invite you for a quick demo focussing on how OneDirect can help blogger.com in setting up the right Omnichannel CX strategy at the cost saving of 30%.


Let me know if we can get on a 15 mins call to discuss the same and understand if we can add any value to the existing process.
 
Regards,
Manasa Jadhav
Solutions Consultant

OneDirect
 
Disclaimer: The content of this email is confidential and intended for the recipient specified in the message only. It is strictly forbidden to share any part of this message with any third party, without the written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion to ensure such a mistake does not occur in the future.
 
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Tuesday, May 31, 2022

Chatbot For Customer Service - blogger.com

Hi Casey,
I am Jyoti from OneDirect. I was hoping to make an introduction to OneDirect.

We specialize in deploying chatbots across channels like Websites, mobile apps, WA, FB, etc, and also multilingual chatbots with deep system integrations to engage with your customers, employees, partners, resellers, and dealers. etc, and several of your peers rely on us to enable chatbot automation.

What's the best way to grab 15 min on your calendar to share some ideas? Let's connect for a quick call.

I look forward to connecting with you.


Regards,
Jyoti Pandya
Solutions Consultant
OneDirect

 
Disclaimer: The content of this email is confidential and intended for the recipient specified in the message only. It is strictly forbidden to share any part of this message with any third party, without the written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion to ensure such a mistake does not occur in the future.
 

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Tuesday, May 17, 2022

Customer Service & Support Tool for blogger.com

Dear Casey,

I am Gauri and I represent
OneDirect a CX platform.

Wanted to discuss with you, OneDirect's omnichannel CX platform that can help enhance your customer experience and brand reputation.

We are helping leading brands like Myntra, Voltas, Hitachi, Canara Bank, Federal bank, Shoppe, Indian Railways, VFS Global, and many more in setting up their Omnichannel customer support system, automating the engagement, and helping them in capturing NPS/ CSAT across the customer journey. We can do the same for you.

I Would like to invite you for a quick demo focussing on how OneDirect can help your company in setting up the right Omnichannel CX strategy at the cost saving of 30%.


Let me know if we can get on a 15 mins call to discuss the same and understand if we can add any value to the existing process.
 
Regards,
Gauri Sharma
Solutions Consultant

OneDirect
 
Disclaimer: The content of this email is confidential and intended for the recipient specified in the message only. It is strictly forbidden to share any part of this message with any third party, without the written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.
 
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Friday, April 29, 2022

Automated Customer Chatbot for blogger.com

Hi Casey,
I am Manasa from OneDirect. I was hoping to make an introduction to OneDirect.

This past year, we have helped yield significant savings for numerous companies like Voltas, Shoppee, Canara bank, Hitachi, Daikin, and many more by launching Chatbot based automation across operations, HR, and customer support, sales, etc.

Utilizing machine learning technology, our no-code platform can deploy chatbots across multiple channels and languages for different use cases with a clear ROI.

Does this sound like something you would be interested in exploring? Let's connect for a quick call.

I look forward to connecting with you.


Regards,
Manasa Jadhav
Solutions Consultant
OneDirect

 
Disclaimer: The content of this email is confidential and intended for the recipient specified in the message only. It is strictly forbidden to share any part of this message with any third party, without the written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.
 

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Thursday, April 14, 2022

Omnichannel CX Platform for blogger.com

Hi Casey,

 

I am Jayanti from OneDirect. We are a Sequoia Capital-backed enterprise software company providing omnichannel customer support software for small and medium companies.

 

Our software supports multiple channels like Email, Telephone, Facebook, Instagram, LinkedIn, Twitter, Livechat, SMS, Whatsapp, Webforms, API, Mobile app, etc

 

I would like to schedule a 15 min demo at your convenience to explain how our product can solve your customer support challenges.

 

Regards,

Jayanti Misra

Solutions Consultant

OneDirect


Disclaimer: The content of this email is confidential and intended for the recipient specified in the message only. It is strictly forbidden to share any part of this message with any third party, without the written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.

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Thursday, March 31, 2022

Chatbot for Customer Service and Support

Dear Casey,

 

I am Gauri from OneDirectWe specialize in chatbots with deep system integrations to engage with your customers, employees, partners, resellers, dealers. etc, and several of your peers rely on us to enable chatbot automation.


Utilizing machine learning technology, our no-code platform can deploy chatbots across multiple channels and languages for different use cases with a clear ROI.

Does this sound like something you would be interested in exploring? Let's connect for a quick call.

 

Regards,

Gauri Sharma

Solutions Consultant

OneDirect


Disclaimer: The content of this email is confidential and intended for the recipient specified in the message only. It is strictly forbidden to share any part of this message with any third party, without the written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion so that we can ensure such a mistake does not occur in the future.

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Thursday, March 10, 2022

Customer Experience Suite | CX Software

Hi Casey,

 

I am Shalini from OneDirectAt OneDirect, we believe that the pandemic has made us value human lives a lot more. We also believe that in the given situation, human interaction is the best way to serve your customer.


We have the ability to support your business with an efficient and effective customer experience process at a reasonable cost with multiple channels like Email, Telephone, Facebook, Instagram, Linkedin, Twitter, Livechat, SMS, Whatsapp, Webforms, API, Mobile app, etc


I would like to schedule a 15 min demo this week to explain how our product can solve your customer support challenges.

 

Regards,

Shalini Prabhu

Solutions Consultant

OneDirect


Disclaimer: The content of this email is confidential and intended for the recipient specified in the message only. It is strictly forbidden to share any part of this message with any third party, without the written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.

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Wednesday, February 23, 2022

Get WhatsApp API - Automate Customer Queries

Hi Team,


I am Nehal from the Enterprise Solutions team @ OneDirect. We have been helping brands leverage WhatsApp APIs to improve end-user (External and Internal) experience.

In the past year, Whatsapp has grown faster than any other customer service channel and it's here to stay. We have seen a 100%+ surge in conversations on WhatsApp alone.

With this growth, small businesses have quickly adapted their tools to engage with customers in messaging, aiming to provide a unified, conversational experience across all channels.


Would like to speak with you for 15 mins to understand if there are pain points that we can take off our plate and add value. Please share a couple of convenient slots that work for you. Look forward to speaking with you.


Regards,
Nehal Patel
Solutions Consultant

OneDirect

 
Disclaimer: The content of this email is confidential and intended for the recipient specified in the message only. It is strictly forbidden to share any part of this message with any third party, without the written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.
 
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Wednesday, February 09, 2022

Customer Service Software & Support Solutions

Hi Casey,

 

I am Usha from OneDirect. Trust you are well.
OneDirect is India's largest Customer experience company working closely with brands in addressing the below CX problems:

1.       Omni-channel (Social, call, email, web, app, google reviews) customer experience - Service 360

2.       WhatsApp strategy and implementation

3.       Deploying a company-wide voice of customer programme- NPS/CSAT/CES

4.       Messaging - BOTs, Advance workflows, Live Chat, etc

I would like to schedule a 15 min demo to explain how our product can solve your customer support challenges.
Looking forward to hearing back.


Regards,

Usha Thakur

Solutions Consultant

OneDirect


Disclaimer: The content of this email is confidential and intended for the recipient specified in the message only. It is strictly forbidden to share any part of this message with any third party, without the written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.

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Tuesday, January 25, 2022

AI-based Chatbot For Customer Service and Support

Dear Casey,

 

I am Kalyani from OneDirectWe offer an omnichannel customer support platform. We have worked with similar companies like yours and I thought I'd reach out to you.

We specialize in multi-channel and multi-lingual chatbots with deep system integrations to engage with your customers, employees, partners, resellers, dealers. etc, and several of your peers rely on us to enable chatbot automation. 


What's the best way to grab 15 min on your calendar to share some ideas? I look forward to connecting.

Regards,

Kalyani Goyal

Solutions Consultant

OneDirect


Disclaimer: The content of this email is confidential and intended for the recipient specified in the message only. It is strictly forbidden to share any part of this message with any third party, without the written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion so that we can ensure such a mistake does not occur in the future.

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Wednesday, January 12, 2022

CX Platform for Customer Service & Support

Hi Casey,

 

I am Shalini from OneDirect. Trust you are well.
OneDirect is India's largest Customer experience company working closely with brands in addressing the below CX problems:

1.       Omni-channel (Social, call, email, web, app, google reviews) customer experience - Service 360

2.       WhatsApp strategy and implementation

3.       Deploying a company-wide voice of customer programme- NPS/CSAT/CES

4.       Messaging - BOTs, Advance workflows, Live Chat, etc.

I would like to schedule a 15 min demo to explain how our product can solve your customer support challenges.
Looking forward to hearing back.


Regards,

Shalini Prabhu

Solutions Consultant

OneDirect


Disclaimer: The content of this email is confidential and intended for the recipient specified in the message only. It is strictly forbidden to share any part of this message with any third party, without the written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.

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