Hi Casey,
I am Shalini from OneDirect. Trust you are well.
OneDirect is India's largest Customer experience company working closely with brands in addressing the below CX problems:
1. Omni-channel (Social, call, email, web, app, google reviews) customer experience - Service 360
2. WhatsApp strategy and implementation
3. Deploying a company-wide voice of customer programme- NPS/CSAT/CES
4. Messaging - BOTs, Advance workflows, Live Chat, etc.
I would like to schedule a 15 min demo to explain how our product can solve your customer support challenges.
Looking forward to hearing back.
Regards,
Shalini Prabhu
Solutions Consultant
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